Philips Support
My Philips HomeID App closed or crashed
Published on 23 February 2024
If you find your HomeID App is crashing frequently, try the following options one by one:
1. Close and restart the HomeID App.
2. Ensure you installed the latest version of the HomeID App. Check for updates in your App Store.
3. Restart your phone.
4. Empty the cache of your phone (Settings / HomeID / Empty Cache)
5. As last option you can remove and reinstall the HomeID App.
If nothing from above worked, please reach out to your local Philips Customer Support.
1. Close and restart the HomeID App.
2. Ensure you installed the latest version of the HomeID App. Check for updates in your App Store.
3. Restart your phone.
4. Empty the cache of your phone (Settings / HomeID / Empty Cache)
5. As last option you can remove and reinstall the HomeID App.
If nothing from above worked, please reach out to your local Philips Customer Support.
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